Stay Interviews: A Valuable Retention Tool

Most managers are familiar with exit interviews – a series of questions asked of employees who are terminating their employment with the company. The purpose of the exit interview is to gather information about the employee’s opinions of their employment with the company – how did the employee feel about training, management, their pay and benefits, what types of obstacles or challenges did the e1438752_91149422mployee face, why is the employee leaving employment with the company, etc. This information can then be considered when deciding whether to make any changes at the company for the remaining and future employees.

While very useful information can be obtained from exit interviews, they are done too late. By the time an employee is completing an exit interview it is too late for the employer to make changes for that employee. Instead of exit interviews (or in addition to) employers may want to consider doing “stay” interviews with their existing employees. Find out how the employee feels about their position, their pay and benefits, their supervisors. Learn about what challenges employees are facing. Ask for suggestions to improve the workplace. Get a better idea of what is working and what employees do enjoy about working there. What keeps the employees coming to work for you every day?  Continue reading

Small Steps to Improve Employee Success and Employee Satisfaction

woman-446670_1280A large part of employee success is a direct reflection of the culture, style, and attitude displayed within the management sector of a business.  So matching management styles with employee goals will promote success and employee satisfaction.  This will help unlock and attain employees’ aspirations.

The best way to achieve alignment and success is to continually strive to build trusting relationships between employers and employees.  Developing trust will enable employees to feel empowered in their jobs, take responsibility and invest effort into their success.

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Absent-at-Work Employees Cost You

1406929_57513547You’re familiar with absenteeism and its costs.  Yet there is probably something going on in your workplace that’s even more costly than scheduled employees not reporting to work.  It’s employees coming to the workplace, but they’re absent physically, emotionally and mentally from their work performance.

It’s a phenomenon called presenteeism. The typical present-but-absent employee is the one who drags herself to work, suffering from a serious head cold, and struggles through her job at only half speed.

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Avoid the Overtime Backlash

1428647_14578464When companies depend on mandatory overtime, they must try to minimize the stress and disruptions it causes in their workers’ lives.  Studies show that as overtime is extended, productivity can drop anywhere from 10 percent to 50 percent.

So regular overtime can become very expensive when you add in the costs of redoing work and the increased compensation cost.

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