Stay Interviews: A Valuable Retention Tool

Most managers are familiar with exit interviews – a series of questions asked of employees who are terminating their employment with the company. The purpose of the exit interview is to gather information about the employee’s opinions of their employment with the company – how did the employee feel about training, management, their pay and benefits, what types of obstacles or challenges did the e1438752_91149422mployee face, why is the employee leaving employment with the company, etc. This information can then be considered when deciding whether to make any changes at the company for the remaining and future employees.

While very useful information can be obtained from exit interviews, they are done too late. By the time an employee is completing an exit interview it is too late for the employer to make changes for that employee. Instead of exit interviews (or in addition to) employers may want to consider doing “stay” interviews with their existing employees. Find out how the employee feels about their position, their pay and benefits, their supervisors. Learn about what challenges employees are facing. Ask for suggestions to improve the workplace. Get a better idea of what is working and what employees do enjoy about working there. What keeps the employees coming to work for you every day?  Continue reading

Top 13 Common Firing Mistakes Made by Managers

Firing an employee is never an easy task, however there are certain mistakes you can make which can land your company in hot water.  Read the list below of 13 of the most common mistakes managers make when terminating an employee. Continue reading

A Manager’s Guide to Employee Documentation

It can not be stressed enough how important it is to have thorough documentation in an employee’s file, especially prior to an involuntary termination.  You may have heard before, “If it isn’t in writing, it didn’t happen” and this is often true when it comes to lawsuits for alleged discrimination, wrongful termination, etc.

The problem is, a lot of managers don’t know how to document, or even worse – what to document.

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Managers’ Tips for an Engaged Workforce

business-world-472556_1280All managers know that keeping employees engaged results in an increase in productivity, motivation, and retention, all of which affect the bottom line of the business.  But unfortunately managing people can be very difficult.  Employees are human, after all, and each have a unique set of personality traits and needs.  So how can you increase the level of engagement and also the morale of your employees?  Below are some helpful tips for managers to follow.

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