Making Peace Between Employees in Conflict

pair-707505_1280Let’s say you have two otherwise good employees who just can’t work together in anything close to harmony.  You overhear them quarreling and sometimes shouting at each other.  Their conflicts are lowering their performance and it’s affecting the productivity of co-workers.

You don’t want to get drawn into their fights but you can’t ignore them either.  What to do?  Take charge with this six-step conflict resolution procedure:

Continue reading

Employee Conflict: How to Intervene

The U.S. Department of Justice reports more than 2-million violent workplace crimes, on average, occur each year in the U.S. Homicide is one of the leading causes of death in the workplace.  Retail businesses report nearly 300,000 individual violent workplace incidents a year.

So, how can you deal with conflict and potential violence in your workplace to lessen the chance it blows up into outright violence?

To defuse problems which can trigger violent reactions, you need to stay alert to warning signs of employee conflict and be ready to take action when it’s called for.

Continue reading