How to Turn a Poor Performer Around

An employer who is troubled because an employee’s “not doing her job up to par” asks this question:

Q. This employee is dragging her feet, just not doing her job up to par. Other employees are having to pick up some of the load and they’re unhappy about it.  She’s been with us 15 years and until about a year ago she was doing good work.  But in the last year she’s really been slacking off.  I’ve talked to her about this but it hasn’t done any good.  What can I do to get her to do her job like she used to?

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