You’re familiar with absenteeism and its costs. Yet there is probably something going on in your workplace that’s even more costly than scheduled employees not reporting to work. It’s employees coming to the workplace, but they’re absent physically, emotionally and mentally from their work performance.
It’s a phenomenon called presenteeism. The typical present-but-absent employee is the one who drags herself to work, suffering from a serious head cold, and struggles through her job at only half speed.